Information Security Manager

Full Time
Phoenix, AZ
Areas of Interest: Strategic Planning and Policy Development
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Challenge Every Day
It’s more than protecting systems and data.
It’s protecting people.
Our Information Security Managers know that security is a top priority for our business and our partners and customers. Today, as cyber-attacks increase and compliance is more rigorously enforced, we look to them to stay ahead of what’s next and to protect our business and our future.  So if you are dedicated to the latest technology and motivating others, secure your career here.

The Information Security Manager – Product Strategy is an integral member of the Tool and Product Management program, responsible for designing, delivering and maintaining a product strategy and roadmap, assist in product assessment and selection, as well as delivery of processes and framework to consistently track and deliver against goals. The IS Manager will report to the Director of Tool and Product Management, and will work in collaboration with other IS teams, Procurement, Third Party, and Privacy groups, to drive consistent capability and compliance for new functions within IS.  In this role, the Manager of Product Strategy will leverage knowledge across all domains of security, create program documentation, and influence product direction for the entire IS organization. This position demands a well-organized, action oriented team player with the ability to prioritize daily work and the ability to work on multiple initiatives simultaneously, to have a command on cutting edge technologies, and an understanding of and drive to deliver end-to-end process and solutions focused on great user experience.  Strong interpersonal communications skills are required.
  • Design new functions to ensure consistent tracking, assessment, decision and execution of new products
  • Build a product capability matrix and roadmap which will assist in investment and re-engineering decisions
  • Create and maintain a web based team site (e.g. Confluence or Sharepoint) that contains TPM processes and documentation
  • Learn and follow documented processes and procedures while identifying and implementing improvements in such processes
  • Ensure issues are identified, tracked, reported, and resolved in a timely manner
  • Providing guidance on information security processes, controls, and compliance, and information security risk management to team members
  • Encouraging employee contribution, such as feedback, career development planning, and goal setting.
  • Developing plans and strategies for information security tools, processes, and programs
  • Responding to changes in the regulatory environment and assisting other organizations in doing the same.
  • Making strategic recommendations to enhance information security, including processes, procedures, governance approaches, and compliance.

Do you have what it takes to lead the way in cyber security?    

  • Strong work prioritization, planning, and organizational skills
  • In depth knowledge of the implementation of technology policies and procedures
  • Strong analytical and problem solving skills with ability to clearly articulate solution alternatives
  • Demonstrated ability to thrive in an Agile development environment (e.g. Scrum)
  • Be able to collaborate effectively, work closely within a coordinated team environment, and maintain composure while dealing with time sensitive deadlines
  • Program Management or Analyst experience is required
  • 5 years of experience in Information Security is required, with visibility into some of the following:
    • Broad understanding of IS disciplines including, Governance, Cyber Threat, Identity and Access, Infrastructure, Endpoint, Vulnerability, Data Protection, Operations, Application, and/or Incident Response.
    • Understanding of Information Security Architecture and Engineering with experience in planning and execution of security projects.
    • Knowledge of the latest threat vectors and actors through maintaining currency of threat landscape.
    • Knowledge of the latest technology trends in Information Security
  • SharePoint and Confluence experience is preferred
  • Web, SharePoint or Confluence development experience is preferred.
  • In-depth experience with desktop software and office automation tools
  • A self-starter with excellent verbal and written communication skills
  • Bachelor’s degree or equivalent work experience is required
At the core of Information Security Management.
Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: 
  • Agile Practices
  • Emerging Technologies
  • Business Process Improvement
  • Business Risk Management
  • Analytical Thinking
  • Coaching and Mentoring
  • Business Case Development
  • Industry and Company Knowledge
Why American Express 
Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
US Candidates/Employees: Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.
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ReqID: 17011054
Schedule (Full-Time/Part-Time): Full-time

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American Express

American Express is a global service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success.

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do and achieve more.

Financial Services, Business Travel, Corporate Card, Network Services, Merchants Services
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Company Industry: Financial Services
Company Type: Public Company
Company Size: 10,001+