Senior Data Security Engineer

Full Time
New York, NY
Areas of Interest: Software Assurance and Security Engineering
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Job function : IT, Systems and Security
Main location : Americas-United States-New York-New York
Schedule : Full-time
Working pattern : Standard
Salary : competitive
Closing date
 : Ongoing  



We Bring It All Together For You
BT Global Services is a managed networked IT services company, operating globally and delivering locally. We work for 8,500 organizations, such as BMW, Credit Suisse, Deutsche Bank, Heinz, Procter and Gamble, PepsiCo, Bristol-Myers Squibb, JP Morgan Chase, Bank of America, Fiat, Microsoft, NATO, NYSE, Thomson Reuters, Unilever, Volkswagen and Volvo. They rely on our networks and services for their success.
Heritage and Scope
We understand networks and our customers can draw on more than 30 years of experience working with them. We have a unique breadth of scope, reach and capability. Our network reaches all corners of the world, underpinning global business by delivering networked IT services securely and efficiently wherever it operates. We’re part of BT Group, which, with annual revenues of more than $30 billion, is one of the 200 largest companies in the world. BT is a direct descendent of the world’s first commercial telecommunications undertaking. Founded in 1846, it was the forerunner of today’s $3.2 trillion IT industry. With privatization in 1984, BT heralded today’s vibrant and competitive telecommunications industry.
The role of an Implementation Services Data Security Engineer is to interpret a customer request and then transform that request into a successful project.  A successful project is one that meets the customer’s requirements, is delivered on time, and has a positive impact on the business of BT.  The Data Security Engineer is responsible for all aspects of a project necessary to achieve successful implementation.  This includes project management, pre-sales, customer service, solution design, implementation and technical support.  The bespoke nature of the account requires this role to be filled by very high functioning individual who can independently work to achieve the customer’s requirements and perform well in a high pressure environment and interact with both junior and senior client staff in a professional manner. The Data Security Engineer will act as lead engineers for the service operations team and may occasionally act as team lead when the acting team lead is out of office.  They also act as liaisons to engineers in the Architecture and Engineering department and have responsibility for change review and approval.
Technologies Covered:
The primary technology areas covered by the Data Security Engineer are:
  • Juniper Netscreen Firewalls.
  • Juniper Routers
  • Juniper Netscreen Security Manager
  • Sidewinder Firewalls
  • Cisco Routing and Switching
  • Lucent Vital QIP/Run IP (DNS/DHCP)
  • F5 Load Balancers
  • Bluecoat Proxy Devices
  • Session Border Controllers (SBC)
  • Palo Alto Firewalls/IDS
  • Minimum of ten years professional experience with at least five years supporting tier-one global financial organizations.
  • Problem-solving skills with an emphasis on resolution of complex technical problems and demonstrated ability to quickly understand complex systems
Responsibilities include:
Requirements verification:
  • Meeting with Business Clients, Systems Integration, and other IT departments to gather technical requirements, business justification for projects
  • Verify technical requirements for large projects
  • Quickly estimate high-level costs and resource requirements
Solution design:
  • Evaluating technology options and presenting those that best suit customer requirements.
  • Produce the technical design in the format specified by standards.  This requires excellent technical writing skills and proficiency with office automation tools.  Many technical designs will be in excess of 100+ pages and integrate various items including Visio Diagrams, Tables, Charts, and links.
  • Provide detailed and accurate bill of materials and cost estimates
  • Estimate Resource Requirements with a high degree of accuracy
  • Ensure Compliance with all Standards for Data and Voice Networks.
  • Communicate the design in both a technical and business style manner.  This will normally be done in meeting and require the development of additional presentation material.
  • Assist junior engineers with project costing estimates
  • Generally the first to use new solutions provided by Network Technology engineering team
Project Management
  • Develop a High-level plan at project initialization that will guide the project through the requirements and pre-sales stage
  • Develop a Detailed project plan that will guide the project through the solution design, procurement, and delivery stages.
  • Hold regular meeting with stake holders to track progress and communicate issues, and delegate tasks
  • Provide Project reporting as required by the Minimal Grid Guidelines for Complex and Medium Service Requests
  • Provide Project reporting as required by BT standards
  • Lead and Deliver all aspects of the Procurement process.  This includes tracking SR Requests, tracking vendor quotations, participating in the Capital Expense process, ensuring
  • Update the Networks Book of Work for assigned projects
  • Update the Resource Plan for any project or task for which effort is forecasted
  • Determining implementation time frames and risks - Coordinating and gaining consensus on change windows with change management and other IT teams and LBM’s
  • Submission and tracking of Change Management tickets for implementation
  • Coordinating the installation of equipment and connections with Move/Add/Change team
  • Testing of network connectivity post implementations
  • Ensuring Compliance of all Changes with standards
  • Completing the Acceptance into Service (AIS) Process for all projects.
  • Delivering all Projects and Changes “Right the First Time” as most of our SLA for service uptime are 99.999% and greater.  Failure to deliver right the first time has significant financial penalties.
  • Travel to various customer sites as required
General Support:
  • Provide Tier 3 Technical Support during major incidents and troubleshooting assistance for complex long term issues impacting network performance.
  • Provide Technical consultation as requested by the customer
  • Assist with internal and external audit requests
  • Assist in additional assigned roles as required.  These roles include but are not limited to: Lifecycle Refresh,  Inventory Management,  Provisioning, Budget Planning (OBP), Network Compliance and Health reviews.
  • Senior engineers will act as a stand-in for their specific group’s manager when that manager is not available / out of the office
BT is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
BT is an employee-oriented company that offers a collaborative environment. Above & beyond your base salary are the following: comprehensive healthcare including medical, dental and vision coverage; 401K match; flex spending accounts; short/long term disability & life insurance; vacation time off; etc.
Existing authorization to work in the United States is required.

Relocation support for this position is not currently available.

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The way communications is changing the world is one of the most significant forces of our time. And we believe the business we’re in is transforming the future for the better.

When we laid the first telephone lines, we started a technology revolution. These days, life and work is built around being connected. That’s why we never stop improving our network. And why we want everyone to benefit from our investment in fibre.

Through us, millions of people in over 170 countries connect with friends and family, and have a universe of information and entertainment at their fingertips. For businesses large and small, we’re the infrastructure that helps them work more productively and compete in global markets. We underpin everything from economic growth to many of society’s essential services.

Every day, our 90,000 people use their expertise to build on our network’s capabilities, explore the latest technologies, and create new possibilities, across the globe.

We value knowledge in every area of our business, and at every level. If you have a background of personal and professional experience - in anything from general life and people skills to technical expertise - the chances are that we can show you new ways to make the most of it.

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Company Industry: Telecommunications
Company Type: Public Company
Company Size: 10,001+