Director, Identity & Access Management

Full Time
Atlanta, GA
Areas of Interest: Strategic Planning and Policy Development
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The Director of Identity and Access Management for Delta Air Lines, Inc. will be responsible for delivering a best in class identity and access management experience for Delta employees and customers. The successful candidate will demonstrate a unique blend of technical, business development and management skills including the ability to think strategically, simultaneously planning and implementing projects as well as providing leadership and direction for the onshore and off-shore team they will be managing. The selected candidate will have demonstrated experience building these capabilities in at least two other organizations, preferably financial institutions, and in communicating IT concepts clearly to a variety of clients. They will be a strategic thinker and will implement organization-wide initiatives while also focusing on improving the individual customer experience.
  • Directly leads and implements execution of the identity and access management area and provides leadership for assigned on-shore and off-shore team members
  • Assist clients in understanding the benefits of centralized access and identity management services through development of a strategic vision and roadmap that is based on business needs 
  • Operate across both technical and management leadership capacities
  • Remain current on industry trends in cyber risk with industry standards and regulatory requirements (e.g., ISO27001/2, NIST cyber security framework}
  • Work collaboratively with information security team member and business stakeholders
  • Present and obtain buy-in for overarching identity and access management strategies from 

Executive Leadership
  • Build solid, trust-based relationships with client stakeholders
  • Work collaboratively with the client to identify and solve key constraints, risks and issues
  • Develop quality and meaningful deliverables that suit specific client needs- Communicate with clients in an organized and knowledgeable manner
  • Demonstrate flexibility in prioritizing and completing tasks
  • Conduct presentations and workshops within Delta on program benefits and value
  • Demonstrated experience in creating strategies, roadmaps and execution plans for successfully delivering these identity and access capabilities at other organizations
  • Strong experience in technology-based tools or methodologies to review, design and/or implement enterprise programs
Strong expertise in four or more of following areas:
  • Identity Management
  • Access management and authentication strategies and implementations
  • Multi-factor authentication solutions
  • Single sign-on
  • Identity and access management operations
  • Role based access control
  • Security architectures
  • Data protection
  • Development of meaningful, action driven metrics and reporting
  • Bachelor's degree in information technology, engineering, computer science, mathematics or business administration (advanced degree is a plus)
  • Minimum 10+ years network engineering and/or software engineering experience
  • 5+ years operational experience in security service delivery
  • CISSP, CISM, CISA or equivalent certification

Desired Skills / Qualifications
  • Prior experience managing a diverse team of individuals
  • Security Clearance preferred
  • Strong writing abilities and experience with writing a variety of communication pieces
  • Ability to work under tight deadlines and be adaptable to changing assignments
  • Strong attention to technical detail
  • Ability to partner with executive leadership, consultants, stakeholders and corporate staff, with sensitivity to their needs and priorities
  • Excellent communication skills both written and verbal
  • Negotiation to find mutually acceptable solutions; building consensus through give and take

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Delta Air Lines

Delta Air Lines serves nearly 180 million customers each year.

In 2016, Delta was named to Fortune’s top 50 Most Admired Companies in addition to being named the most admired airline for the fifth time in six years.

Additionally, Delta has ranked No.1 in the Business Travel News Annual Airline survey for an unprecedented five consecutive years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry’s leading transatlantic joint venture with Air France-KLM and Alitalia as well as a joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK and LaGuardia, London-Heathrow, Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita.

Delta has invested billions of dollars in airport facilities, global products and services, and technology to enhance the customer experience in the air and on the ground.

Aviation, Customer Care, Customer Experience, One Great Airline, Biggest Airline
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Company Industry: Airlines/Aviation
Company Type: Public Company
Company Size: 10,001+